GPT prompt
Reply intent classifier
Sorts inbound replies into interested, not now, referral, unsubscribe or auto-reply.
Columns it needs
Reply Body
The snippet
Classify this email reply into exactly one intent: interested, not_now, referral, not_a_fit, unsubscribe, auto_reply.
Reply:
{{Reply Body}}
Rules:
- Out-of-office and bounce notices are auto_reply.
- "Talk to my colleague" is referral even if the tone is positive.
- Any removal request is unsubscribe, regardless of tone.
Return JSON only: {"intent": "...", "referral_name": "" }repliesclassificationrouting